search:

Terms

 

Shipping And Handling

 

For orders under £250 there will be an automatic handling charge of £10 to cover postage, packing and insurance. Most orders over £250 will not be charged a delivery fee. Quotations will be given for postage by insured mail overseas and for larger items sent by special delivery within Great Britain. Presents may be gift wrapped at no extra charge.

Delivery Schedule

All orders will be sent out within 48 hours if we have the items in stock. If an item you have ordered is out of stock your credit card will not be debited until we contact you to inform you with the expected delivery date. 

Tax Charges

All prices quoted are inclusive of Value Added Tax (VAT) where appropriate and at the applicable rate. For orders made from the UK or the European Union, 20% VAT is included in the price of all new goods. 

Returns Policy

We have every confidence that you will be completely satisfied with our products. However, if you are not satisfied with any products you buy via the internet, please return them to us, in the condition you received them,  within 14 days for an exchange or refund. Please note that when sending a return, the parcel is your responsibility until it reaches us. We therefore suggest that any returns are sent via a delivery method that offers insurance to the value of the item being returned. Remember to enclose your name, address and telephone number with your parcel when returning goods. The return postage will not be refunded.

Remittance Terms

We are pleased to accept most major credit, debit and charge cards. These include Visa, Mastercard, American Express, Visa Delta. We also take orders by telephone if this is more convenient than a personal visit or e-mail.